I have used SanLink3 T1 with my laptop Dell Precision 7720 earlier and managed to get it work directly connected with laptop.
Few days ago i did a fresh installation of Win10.1709, and i did not know what i did wrong, SanLink3 won't be detected as TB3 device when connected to laptop, it shows something USB-C device, not working at all. I have to use TB16 Thunderbolt3 Dock to connect to laptop, then connect SanLink3 to TB16 then only it will be detected and work properly.
Any advice or workabout for this? Thanks.