New Pegasus3 R6 - errors on first boot

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  • Last Post 2 weeks ago
James David posted this 2 weeks ago

I've got a Pegasus2 r8 so I am familular with the utulity etc.

I just picked up a new Pegasus3 R6. I plug it in,  start it up... I see two red x's right away in the utility.

One in Voltage and if mousec over.. it says :

Enclosure 1

Voltage1: OK

Voltage 2: OK

Voltage 3: Critical

 

Then I see a red x beside Temperature.

If moused over:

Temperature 1: Critical

Temperature 2: Normal

screen grab:

https://i.imgur.com/uGCtTDK.jpg

 

suggestions?

 

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James David posted this 2 weeks ago

perhaps cancel this.. I had promise utility 3.2 for my older Pegasus2..  that is where the errors were for P3, I installed the new utility software (4.0) that shipped with the new box and the errors are now gone.

whew!

Pradeep Chidambaranath posted this 2 weeks ago

Hi James,

If you have any issues, please go to https://support.promise.com to create a support ticket with the latest subsystem report and we will be more than happy to help you .

Regards

Pradeep C

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