New Pegasus3 R6 - errors on first boot

  • 79 Views
  • Last Post 07 January 2018
James David posted this 06 January 2018

I've got a Pegasus2 r8 so I am familular with the utulity etc.

I just picked up a new Pegasus3 R6. I plug it in,  start it up... I see two red x's right away in the utility.

One in Voltage and if mousec over.. it says :

Enclosure 1

Voltage1: OK

Voltage 2: OK

Voltage 3: Critical

 

Then I see a red x beside Temperature.

If moused over:

Temperature 1: Critical

Temperature 2: Normal

screen grab:

https://i.imgur.com/uGCtTDK.jpg

 

suggestions?

 

Order By: Standard | Latest | Votes
James David posted this 06 January 2018

perhaps cancel this.. I had promise utility 3.2 for my older Pegasus2..  that is where the errors were for P3, I installed the new utility software (4.0) that shipped with the new box and the errors are now gone.

whew!

Pradeep Chidambaranath posted this 07 January 2018

Hi James,

If you have any issues, please go to https://support.promise.com to create a support ticket with the latest subsystem report and we will be more than happy to help you .

Regards

Pradeep C

Close