I would appreciate any help and/or suggestions on how to proceed here. Our company's 16-bay VessRAID 1840i device has two arrays configured, using 11 drives with 1 spare drive. This leaves 4 empty slots in the enclosure. We want to create a new array using 2 of the empty slots. When I insert two new 2TB drives into empty slots, the WebPAM PROe interface states that there are no drives on the slots. The new drives are not being recognized as physical drives. The drives are the same model numbers as existing already in the enclosure. The power/activity light on the drive trays displays green, and the disk status light is out. How can these new drives be configured and made available for use?