How to configure Apollo cloud to use static IP address

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  • Last Post 27 May 2020
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Jungsuk Oh posted this 14 November 2017

I just bought a apollo 2 duo, the 8TB model.

 

I live in a university where we use static IP address for out internet connections.

 

How do I configure my cloud to adapt to that without connecting in on a WiFi APs?

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Devendra Kumar posted this 14 November 2017

Hi Jungsuk,

We have to test on this process. Please support.promise.com and create a case in order to have proper communication this issue. Please add the network information regarding the setup with Apollo.

Thank you

Jungsuk Oh posted this 14 November 2017

Sorry, I decided to return the product on the day of arrival.

The upload speed is way too slow to be considered useful. Plus the desktop app is really buggy.. :(

Jeff Stark posted this 27 May 2020

>Apollo Personal Cloud to stream video content and thetermpapers via Apple Airport Express

Hello,

Our teachers use Apple Airport Express to stream their clips and video content and share it later with students (we also use a Windows 10 backup).

We are also using one more product from Promise - a VTrak 15200 at Portland State University and it can use only static IP addresses for the Management Port.

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