How to configure Apollo cloud to use static IP address

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  • Last Post 14 November 2017
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Jungsuk Oh posted this 14 November 2017

I just bought a apollo 2 duo, the 8TB model.

 

I live in a university where we use static IP address for out internet connections.

 

How do I configure my cloud to adapt to that without connecting in on a WiFi APs?

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Devendra Kumar posted this 14 November 2017

Hi Jungsuk,

We have to test on this process. Please support.promise.com and create a case in order to have proper communication this issue. Please add the network information regarding the setup with Apollo.

Thank you

Jungsuk Oh posted this 14 November 2017

Sorry, I decided to return the product on the day of arrival.

The upload speed is way too slow to be considered useful. Plus the desktop app is really buggy.. :(

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