How long should a firmware update take for Apollo Cloud Duo?

  • Last Post 3 weeks ago
J Bev posted this 3 weeks ago

Even with my high speed internet connection it’s been over two hours and the status of the Apollo Cloud Duo still says “Updating Firmware”.   I have OS upgrades and other firmware uogrades on several devices and components.  This is rivaling a full on OS upgrade in length of time. Is this normal? How often are they pushed out?

Dinesh Kannusamy posted this 3 weeks ago

Hi J Bev, 

If the firmware update is taking long time to update then you can try to logout and loing to the utililty and check if it is still not updated please try to uninstall and re install the utility.