Critical Rebuilding

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  • Last Post 27 January 2018
Robbie Zellitti posted this 26 January 2018

I have a Pegusus r6 that had a drive fail.  I replaced and it has been rebuilding for 12 hours and how it states that it is critical rebuilding.  What should I do?  I have had it offline for 2 days now.  

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Venkatachalam Settu posted this 26 January 2018

Hi,

Can you go to background bactivities tab in Promise Utility and check the rebuild progress state?

Robbie Zellitti posted this 26 January 2018

Yes, it says it is 52% done.  Does that mean that it is still running after 12 hours?

Venkatachalam Settu posted this 27 January 2018

Hi,

The rebuild process will not take a long time to complete. This needs to be analyzed with the help of subsystem report of the unit to find out the exact issue.You can call technical support at 408-228-1500 or reach out through support case at  https://support.promise.com/.

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