Cannot share files or set favorites

  • Last Post 27 February 2018
Hans Egg posted this 27 February 2018

In Apollo Utility I cannot share files or set a favorit. The icons are all dimmed at all folders and files.

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Dinesh Kannusamy posted this 27 February 2018

Hi Hans, 

Please move a select a simple file to the Files in the utility and try to share and check, If it is still the same then please check from different device or un install and reinstall the utiltiy to check.

For any further assistance please contact promise Tech support or create a web support ticket in 


Hans Egg posted this 27 February 2018

Hi Dinesh

When I move a file in the root directory it can be shared or set as favorite. Files in the Apollo Sync Folder can be shared and liked too. Files in the Apollo Anywhere Folder cannot be shared.