In Apollo Utility I cannot share files or set a favorit. The icons are all dimmed at all folders and files.
Cannot share files or set favorites
- 65 Views
- Last Post 27 February 2018
Hans Egg
posted this
27 February 2018
- Last edited 27 February 2018
Hans Egg
posted this
27 February 2018
Hi Dinesh
When I move a file in the root directory it can be shared or set as favorite. Files in the Apollo Sync Folder can be shared and liked too. Files in the Apollo Anywhere Folder cannot be shared.
Thanks
Dinesh Kannusamy
posted this
27 February 2018
Hi Hans,
Please move a select a simple file to the Files in the utility and try to share and check, If it is still the same then please check from different device or un install and reinstall the utiltiy to check.
For any further assistance please contact promise Tech support https://promise.com/ContactUS or create a web support ticket in support.promsie.com.
Thanks...