XSAN doesn't work.

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  • Last Post 21 May 2018
Takhir Khodjamatov posted this 17 May 2018

My XSAN doesn't work. I have a xserve with OS X 10.10.3. There is a problem in Xsan. My XSan vollume is offline and does not see my volume. How can I repair my volume? Please help us.

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Takhir Khodjamatov posted this 17 May 2018

Venkatachalam Settu posted this 17 May 2018

Hi,

What is the recent change made on the XSAN setup? What is the promise storage connected to the XSAN setup?

Takhir Khodjamatov posted this 17 May 2018

Hi, If am right we change lan eth ip adress.

Promise vtrak e 610f  e-class & j-class.

Venkatachalam Settu posted this 17 May 2018

Hi,

Can you generate a subsystem report of the unit and share the report through support case?

https://support.promise.com/

 

 

Takhir Khodjamatov posted this 21 May 2018

Sorry,  how ? I did not understand you. You ask me about event messages?

Venkatachalam Settu posted this 21 May 2018

Hi,

You need to save the subsystem report of the unit from the Webpam and share it.

-Login to the Webpam.
-Click on administrative tools in your Web Pam and click on save system service report under the tool list.
-Save the file as HTML and share the file through support case.

 

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