Very long beep Pegasus J4

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  • Last Post 19 February 2018
Scott Goldthwaite posted this 06 February 2018

My Pegasus J4 is making a long beep sound (30 seconds) occasionally when the drive wakes up.  All the drive status lights are blue.  I tried to install the Pegasus J4 Utility (V1.00.0000.15), but I guess it's too old for my OS; my iMac wouldn't open it.  What can I do to figure out what there is such a long beeping sound?

My iMac is running 10.11.6 El Capitan

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Devendra Kumar posted this 06 February 2018

Hi Scot,

Please try the below utility foe 10.11.6 and see if it works

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=1725

Regards

Dev

Christian Bass posted this 16 February 2018

Hi Scot,

Please try the below utility foe 10.11.6 and see if it works

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=1725

Regards

Dev

 

Hi Dev,

I am trying to get my J4 up and running with my iMac 5K (Late 2015 model) with OS10.12.6. I have installed package however I doesn't seem to be able to connect to the webserver when I try. My unit is still on v1.00.0000.08 and I need to update it to v1.00.0000.19 - is that correct please? If so, can you please point me to a local flash file that can update me please due to the server issue?

Thanks in advance,

Christian Bass.

Pradeep Chidambaranath posted this 19 February 2018

Hi Christian,

Kindly go to the link below to download the Pegasus J4 Updater utility SR1 (V1.00.0000.19)

https://promise.com/DownloadFile.aspx?DownloadFileUID=1725

The Pegasus J4 units had reached its end of life and there will not be any hardware or software update for this unit.

Regards
Pradeep C

Scott Goldthwaite posted this 19 February 2018

Is there a utility that will give me more info on the status of the drive?

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