I am receiving this warning whenever I try to use Time Machine with my Apollo Cloud 2 Duo on my local network: The operation couldn’t be completed. (OSStatus error 17)
Please help. Anyone have any ideas?
The operation couldn’t be completed. (OSStatus error 17)
- 913 Views
- Last Post 20 June 2018
Jacob Mason
posted this
18 June 2018
Richard Oettinger
posted this
18 June 2018
Please check out this article:
https://kb.promise.com/thread/osstatus-error-17-message/
Jacob Mason
posted this
19 June 2018
That did not fix it. Now I just get the warning, "Backup disk not available. Try backing up again when ..... is available." I am plugged directly into the same network as my AC2D.
Wendy Wei
posted this
20 June 2018
If it did not fix it for you, please go to our eSupport system to create a support ticket. Our TS will be happy to assist you: https://support.promise.com.
Jacob Mason
posted this
20 June 2018
- Last edited 20 June 2018
I already tried creating a support ticket days ago, and all the TS did was copy and paste instructions from that previous thread. The instructions have not worked, and now no one is answering my support ticket anymore, even though I followed up on my support ticket to say the instructions did not work.
This is a terrible product, and this company has awful customer support. I demand a refund, since the promised sevice of this device is inoperable.
