I bought the 4TB apollo cloud storage but when I click on the gear icon it says that I only have storage usuage - capacity 3623GB/ availability 3605GB? I only have 5000 pictures uploaded to the apollo from my iphone.
Thanks
Michelle
Storage Space
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- Last Post 26 minutes ago
Michelle Clowers
posted this
03 August 2017
Venkatachalam Settu
posted this
03 August 2017
Hi Michelle,
Please open a case at http://support.promise.com or call us at (408) 228-1500 to check further.
Thanks.!
Richard Oettinger
posted this
03 August 2017
Hi Michelle,
no voodoo here, it is normal.
Manufacturers may call it a 4 TB drive, but what they mean is 4,000,000,000,000 bytes.
4,000,000,000,000/1024/1024/1024/1024 = 3.64 TB
😀
~ Richard
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Junior Wiley
posted this
26 minutes ago
Compatibility with a newer operating system is definitely worth confirming before upgrading, especially when using storage hardware like the Pegasus M4. It would be helpful to know whether Promise has released official driver or firmware updates for OS 27 and whether existing users have tested it successfully. Checking compatibility in advance can save a lot of troubleshooting later. I usually take the same careful approach when trying something new, even when taking a quick break with friday night funkin. Has anyone tested the Pegasus M4 with OS 27 and confirmed that it works reliably?
