have a macpro with high sierra, sanlink2 drivers are installed, but the sanlink2 device is not creating the ethernet interfaces in the network control panel, in the sanlink utility don not appear, in the system report appers as conected
sanlink2 10gb base-t
- 191 Views
- Last Post 17 April 2018
Please let us know if this the first time setup or has it worked before . Also let us know if there was any changes made recently.
Can you also check the light status on the Ethernet port when the cable is connected to the SANLINK 2 ?
thanks for te reply... is a new instalation was an upgrade from a macmini to a mac pro, sanlink adaptor was working flawless in a mac mini with sierra, buy the mac pro has high sierra, and even installing the 1.8.2 driver, no sanlink is detected.
Looks like you need to open up a support ticket @ https://support.promise.com/ .
Please attach the MAC system report, Screenshots of the SANLINK 2 utility and the pictures of the SANLINK with the cables connected.
We will review it and advise you on the next step.
- All Categories
- General Discussion
- Atlas Family
- Apollo Cloud Family
- VTrak Family
- Vess Family
- FileCruiser Family
- Pegasus Family
- SANLink Family
- Legacy Product