Replacing Drive in Apollo Cloud

  • Last Post 04 April 2017
Ryan Malott posted this 04 April 2017

I was curious about replacing the 4tb drive in the Apollo Cloud device. Is this something users can/should be able to do? Does it break the warranty? Also, what if the drive is failing? Do I send it in for repair or am I to replace myself?

Thank you,


Venkatachalam Settu posted this 04 April 2017

Hi Ryan,

The unit will be replaced if it is under warranty. We don't have any repair centre for the Apollo device at the moment. Please contact Promise Technical support if you have any issues on the Apollo device to analyse further.

Please refer the below URL for Apollo warranty details.

Thank you.