When booting, a controller would hang at "starting i2..."
and if I remove that controller, then the boot would success.
(Please see the attached image...)
When booting, a controller would hang at "starting i2..."
and if I remove that controller, then the boot would success.
(Please see the attached image...)
Hi,
Have you tried to unseat/reseat the controller to see if it works? Is it controller 1 or 2?
What is the light status of the controller? The light status would be behind the unit.
Thank you.
Hi,
I had tried:
1. exchanging their ram
2. exchanging their USB DOM
3. upgrading FW to 2017 (latest)
4. exchanging controller socket
5. leaving one controller at a time
But only one works. The another one usually hangs at "starting i2..."
Hi,
It looks like this issue needs to be analyzed with the help of subsystem report of the unit to find out the exact issue.You can call technical support at 408-228-1500 or reach out through support case at https://support.promise.com/.