Power light pulses

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  • Last Post 4 days ago
William Sullivan posted this 2 weeks ago

The power light pulses on / off ,is white in color ,is this normal?I have the apollo cloud 2 duo 8tb

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Richard Oettinger posted this 2 weeks ago

Hi William,

Page 5 of the Product Manual:

 

White light indicates the unit has been claimed. The white light will flash when there is activity from a user, or when it is finishing the registration process with the public server.

 

William Sullivan posted this 2 weeks ago

What user manual?

William Sullivan posted this 2 weeks ago

The cloud white light pulses with no users logged in ,been pulsing sense it was set up .4 days now , just wondering if this is normal?

Wendy Wei posted this 5 days ago

Hi William,

The "breath white" indicates Apollo is booted and service ready, but no client is accessing.  The "quick blinking white" indicates Aollo is booted and service ready, and client is accessing.  The description you provided presents a normal Apollo status.

William Sullivan posted this 4 days ago

Thanks for clearing this up

Richard Oettinger posted this 4 days ago

What user manual?

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=4690

 

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