Power light pulses

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  • Last Post 16 May 2018
William Sullivan posted this 11 May 2018

The power light pulses on / off ,is white in color ,is this normal?I have the apollo cloud 2 duo 8tb

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Richard Oettinger posted this 11 May 2018

Hi William,

Page 5 of the Product Manual:

 

White light indicates the unit has been claimed. The white light will flash when there is activity from a user, or when it is finishing the registration process with the public server.

 

William Sullivan posted this 12 May 2018

What user manual?

William Sullivan posted this 13 May 2018

The cloud white light pulses with no users logged in ,been pulsing sense it was set up .4 days now , just wondering if this is normal?

Wendy Wei posted this 16 May 2018

Hi William,

The "breath white" indicates Apollo is booted and service ready, but no client is accessing.  The "quick blinking white" indicates Aollo is booted and service ready, and client is accessing.  The description you provided presents a normal Apollo status.

William Sullivan posted this 16 May 2018

Thanks for clearing this up

Richard Oettinger posted this 16 May 2018

What user manual?

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=4690

 

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