Hello there I'm new to using the pegasus r6. I recently purchased a Pegasus R6 with 12TB of storage on Ebay. When I connect it to my Macbook Pro it doesnt show up as a device. Also the Utility application will not display anything. The power Button stays orange and cannot power down the system. I have been searching online for an answer to my issue with no luck. I decided to unplug the power and remove the drives then reconnect and power back up. This time the power light starts orange then turns blue. And the Utility will open. I'm not sure what the previous owner did with the drives or what I can do to make the unit recognize them. Any help would be greatly appreciated, its an original Pegasus R6 connected via Thunderbolt to a Macbook Pro Retina 2.8ghz i7 with 16GB of RAM running OSX 10.13.2, I was able to download the laterst firmware and update the unit and that didnt help. I've also been able to save the subsysteminfo file. Help please.