Pegasus R6 not mounting on 1 MAC Sierra 10.12 but mounts on macair

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  • Last Post 01 February 2017
Michael vogel posted this 01 February 2017

I'm accessing a drive via my MacBook laptop using  thunderbolt . 10.12 no drivers installed. Did the same with MAC air no drivers and the drive showed up. Not sure why MacBook not seeing drive if another can.

additionally I installed the utility and uninstalled for testing - unfortunately when it was installed it did nothing. On my desktop with the utility installed I can manage the raid . But on on lapto there are no options other than limited preference options.

 

any thoughts? What is the proper utility download?

Devendra Kumar posted this 01 February 2017

Hi Michael,

Please check if the unit is getting detected in Mac system report. If not there could be an issue with thunderbolt port. Please try connecting with secondary thunderbolt port in the Mac book if available.

Apple Icon > About this Mac > More info > System Report >Thunderbolt section.

Regards

Dev

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