Pegasus 2R4 can't transfer files

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  • Last Post 2 weeks ago
Eric Rodriguez posted this 2 weeks ago

My Pegasus 2R4 can't transfer or copy files to anything. The files are all there, but cannot be moved. It also slows down the computer greatly. If I unmount it the Mac works fine. Unfortunately I REALLY need what's on the R4 to complete a project on deadline, so a solution to get files copied off the drive would be a lifesaver. An example of the error message given after a failed copy attempt is attached...

 

Thank you

Attached Files

Dinesh Kannusamy posted this 2 weeks ago

Hi Eric, 

It could be an issue with the file system. Please contact Promise Tech support for further assistance. https://promise.com/ContactUS Or you can also create a web support ticket in support.promise.com

Thanks..

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