Pegasus 2R4 can't transfer files

  • Last Post 06 December 2017
Eric Rodriguez posted this 06 December 2017

My Pegasus 2R4 can't transfer or copy files to anything. The files are all there, but cannot be moved. It also slows down the computer greatly. If I unmount it the Mac works fine. Unfortunately I REALLY need what's on the R4 to complete a project on deadline, so a solution to get files copied off the drive would be a lifesaver. An example of the error message given after a failed copy attempt is attached...


Thank you

Attached Files

Dinesh Kannusamy posted this 06 December 2017

Hi Eric, 

It could be an issue with the file system. Please contact Promise Tech support for further assistance. Or you can also create a web support ticket in