I have 2 SmartStor NS4600s (+ a number of NS4300Ns). After a power outage, one of the NS4600s appears to have booted successfully according to it's lights but the SmartNavi indication shows an unknown IP address so I cnn no longer connect to it or use the PASM interface. HELP anyone?
NS4600 - Unknown IP Address
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- Last Post 9 minutes ago
Terry Dunbar
posted this
yesterday
R P
posted this
9 minutes ago
Hi Terry,
First, have you tried rebooting again? It may or may not help, but it's worth a try.
If smartnavi gives you an IP address, even if not on your current network you can still connect to it. Since smartnavi uses bounjour, it can get that information. What you'll need to do is to connect the NS4600 directly to your computer's ethernet port and change the computer port's IP address to the same network as is indicated by smartnavi. Don't use the same IP. If it reports 192.168.1.1, you can change the computer port to 192.168.1.10, then use smartnavi or the web app to change the ethernet port to DHCP, then reconnect the ns4600 to your network and it should get an IP on that network. You will need to change your computer's ethernet port to DHCP also.
