Hi Promise

I have a PROMISE RAID system with a degraded array. What is the recommended procedure to identify the failed drive, replace it, and rebuild the array safely without risking data loss? Is there anything I should avoid doing before starting the rebuild? I'm sorry if this is the wrong product category. We're using it in Switzerland so I'm not sure if the process is different.

Regards from Neuchâtel,
Frank
CTO DFA