Google Drive Sync????

  • 119 Views
  • Last Post 13 February 2018
Brandon Mockus posted this 13 February 2018

Recently bought my Apollo, and everything is working great, except the Google Drive sync.

It syncs to my account, however it doesn't seem to open the correct files.  

The correct path to the links don't seem to be communicating correctly.  I have tried canceling and reinstalling the google drive profile and no success.

I tried calling customer support and was told that I would get a call back.  That was a few days ago.

Since I also use Google drive, it would be great to have access to that account using Apollo.  Please advise how to fix.

Order By: Standard | Latest | Votes
Dinesh Kannusamy posted this 13 February 2018

Hi Brandon, 

1.Open Apollo Utility, click the gear wheel icon on the left panel of the screen.

2.Click on Apollo Sync.

3.Select the sync folder from the drop down button and choose the folders from the Apollo Drive that needed to be synced from the list of folders.

4.Click save to save the changes.

5.Open Google Drive from your system and choose the Account Email address and the device name to access the files.

 

Note: The files will be synced bi-directional and you will not able to sync your entire Dropbox/Google Drive folder.

For any further assistance please create a web support tickec in support.promise.com and attach the screenshot of  the Apollo Sync and Settings Page or you can reach Tech support https://promise.com/ContactUS

Thanks..

Brandon Mockus posted this 13 February 2018

What you are describing is for the Apollo Sync, I am referring to the Public Cloud Sync.  I cant even open Google Docs or Sheet type documents under the public sync using the Apollo app on an IPhone.

Close