Folder can't be found after I Transfer with USB

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  • Last Post 17 October 2017
Maggie Ngan posted this 17 October 2017

Folder can't be found after I Transfer with USB, it shows through the home network, but not on the utility, even those folder I transfer with home wifi network, it cant be shown too

no matter big folder or small file, it's not working, and the USB transfer with 3.0 cable from a computer to the Apollo is not working either......

what should I do?

 

Dinesh Kannusamy posted this 17 October 2017

Hi Maggie, 

 

Please go to support.promise.com to check the case#20171005102352S for further updates. Thank you

 

Regards,

Dinesh.K

Promise Tech Support

 

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