Files Gone!

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  • Last Post 05 September 2017
Sally Lambert posted this 31 August 2017

I put a folder in my "sync" folder and it is gone and it did not sync. Where did my files go?

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Devendra Kumar posted this 31 August 2017

Hi Sally,

Apollo took some time to sync however if you think the folder is not getting synced. Please go to support website at support.promise.com register the product and create a case with details issue discription.

Thanks

Sally Lambert posted this 05 September 2017

I've done that and sent pictures of folder. Is it possible for me to see the hard drive without using the utility?

Sally Lambert posted this 05 September 2017

Also I'm looking for the apollo cloud service. All I see is an image saying "apollo cloud service" but nothing else. No links to anything else.

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