Documentation on Event ID 0x000D011

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  • Last Post 12 May 2018
Jim Edwards posted this 11 May 2018

I am looking for any info on the event ID 0x000D011, how to address it.

 

thanks!

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Devendra Kumar posted this 12 May 2018

Hi Jim,

Where did you notice this event ? Is it from Promise or in Mac system report.

Regards
Dev

 

Jim Edwards posted this 12 May 2018

it was in your software's event id reporting tool. we experience the drive frequently going offline, rebooting the drive resolves it. but this error code persists. we are on the current build.

Devendra Kumar posted this 12 May 2018

Hi Jim,

It looks like this issue needs to be analyzed with the help of subsystem report of the unit to find out the exact issue. Please call technical support at 408-228-1500 or reach out through support case at  https://support.promise.com.

Regards
Dev

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