The Promise Utility is showing a dead physical drive in PdId #4 in my Pegasus R4 array.
The dead disk is only about a year old, so I wanted to try something...
I am on a Macintosh.
I took the "dead" drive out of the R4 case and initialized it after I put it in an external drive enclosure on my Mac.
It initialized with no problem. I checked it with some disk utilities, and the disk appears to be fine.
So I put the reformatted physical drive back into the R4 unit.
- It still appears as a dead drive in the Promise Utility. (See below image.)
- I cannot change its config in the Promise Utility setting because I cannot click on either of the buttons that say, "Passthru" or "Unconfigured." (See below image.)
- Using Terminal, I cannot clear a stale config, I cannot assign a "config=unconfig," I cannot take the drive offline because a message tells me that "it is already offline," and I cannot clear a PFA condition because a message tells me that the drive is "in use." (See below image.)
This all seems very weird to me.
Nothing I do can help the Promise Utility see the drive so that I can do a manual rebuild of the logical array.
I do not want to force the drive online, because the last time I did that, it caused corrupted file fragments in the "Lost+Found" folder.
Can somebody please give me some comments or suggestions?
Thank you!
