Boot Error

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  • Last Post 24 November 2017
Muhammet ÜSTÜNSOY posted this 22 November 2017

Vess Promise R2600i model depolama birimim var. Önceki gece elektrik kesildi ve güç kaynağı kapatıldığında sistemler kapanıyordu. Elektrik geldiğinde her şey yolundaydı, ancak bahsettiğim ürün geri gelmiyor, elektrik çalışıyor ve enerji var. Kimin kullandığını biliyor musun? Teknik destek alabileceğim bir yer biliyor musun? Şimdiden teşekkürler.

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Devendra Kumar posted this 22 November 2017

Hi Muhammet,

It looks like this issue needs to be analyzed with the help of subsystem report of the unit to find out the exact issue. Please call technical support at 408-228-1500 or reach out through support case at  https://support.promise.com.

Thanks

Muhammet ÜSTÜNSOY posted this 24 November 2017

I have the Vess Promise R2600i model storage unit. The previous night the power was cut off and the systems shut down when the power supply was turned off. When electricity came in, everything was in order, but the product I was talking about was not coming back, it was working and there was energy. An operation can not be performed with the opening key. I could not find a dealer in Turkey to get help.

 

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