bad drive

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  • Last Post 04 May 2018
CHRIS LEAVER posted this 04 May 2018

Hi

I have a bad drive, which I have swapped out, however it wont let me change the settings to "unconfigured". The red light on the on/off button is still on. The new drive seems fine, but can't rebuild it..... ON R6 raid array

 

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Venkatachalam Settu posted this 04 May 2018

Chris,

Can you unlock the Promise utility and change the drive status to "unconfigured". Click the lock symbol on the left bottom corner of the screen to unlock the utility.

CHRIS LEAVER posted this 04 May 2018

Hi,

 

I did that and it will not let me change the status. The orange power light is on.

 

Venkatachalam Settu posted this 04 May 2018

Chris,

Could you please take a screenshot of the physical drive tab and attach it here for review?

 

 

CHRIS LEAVER posted this 04 May 2018