1830i login problem

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  • Last Post 17 October 2017
Marcin Kręgiel posted this 16 October 2017

Hi

I don't know the IP address of the VessRAID’s Management Port. I was trying to login by serial port, but after I press <ENTER> I only got

cli>

and that's it.

Manual says:
2. Press Enter once to launch the CLI.
3. At the Login prompt, type
administrator and press Enter.
4. At the Password prompt, type
password and press Enter.  

Wher is "Login prompt"?

I found in manual:

Logging Back Into the CLI and CLU
To log into the CLI and CLU after a manual logout:
1. At the cli> prompt, type
login followed by your user name and press Enter.
2. At the Password: prompt, type your password and press Enter.
3. At the username@cli> prompt, type
menu and press Enter to open the CLU

but after that (I mean cli> login administrator <ENTER>)  I got "invalid command" message.

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Richard Oettinger posted this 16 October 2017

Hi Marcin,

What do you get if you type "enclosure" <Enter>?

~ Richard

Marcin Kręgiel posted this 16 October 2017

I didn't save it, but it was some report about interfaces and something looks like MAC addresses... I can go tomorrow and get any logs you need

Richard Oettinger posted this 16 October 2017

That sounds like you are not connecting to the Vess controller, the "cli>" prompt is for the backplane.

Are you using the correct PROMISE serial cable?

Marcin Kręgiel posted this 16 October 2017

I thought I did, I made it myself:

 

I thought if I got cli>, that means communication is OK

Richard Oettinger posted this 16 October 2017

Good try - but that is not the correct connections for a PROMISE serial port. 8^)

Try this:

Marcin Kręgiel posted this 16 October 2017

I think that was my first try of making cable, but I'm not sure. I will try that again and see if it helps.

Thank you.

Marcin Kręgiel posted this 17 October 2017

Hi Marcin,

What do you get if you type "enclosure" <Enter>?

~ Richard

My old cable:

------------------------------------------------------------------------------- 

 Time since system powerup: 0 day  21 hours 25 minutes 51 seconds               

 Enclosure            : SAS RAID 2U-12 Bay                                      

 Serial Number        : Cx20y-123456                                            

 I/O Module ID        :  1              Max I/O Module Cnt    :  1              

 Firmware Version     : 03.04.0000.00   I/O Module Role       : Primary         

 Max HDD Slot         : 12              Max Connectors        :  2              

 Max PSU Cnt          :  0              Max Fan Cnt           :  0              

 Max Temp Sensor Cnt  :  0              Max Voltage Sensor Cnt:  0              

 Thermal management                                            : Enabled        

 Allow shutdown the system when critical temperature is reached: Yes            

 Current minimum fan speed                                     : Low            

 Controller temperature threshold: C/32F (critical) C/32F (warning)             

                                                                                

 Expander SAS Addresses:                                                        

 STP Base  50 00 15 5D 21 12 22 00                                              

 SSP       50 00 15 5D 21 12 22 3E                                              

 SMP       50 00 15 5D 21 12 22 3F                                              

                                                                                

 Attached SAS Addresses:                                                        

 Slot1     50 00 15 5D 21 12 22 00                                              

 Slot2     50 00 15 5D 21 12 22 01                                              

 Slot3     50 00 15 5D 21 12 22 02                                              

 Slot4     50 00 15 5D 21 12 22 03                                              

 Slot5     50 00 15 5D 21 12 22 04                                              

 Slot6     50 00 15 5D 21 12 22 05                                              

 Slot7     50 00 15 5D 21 12 22 06                                              

 Slot8     50 00 15 5D 21 12 22 07                                              

 Slot9     50 00 15 5D 21 12 22 08                                              

 Slot10    No Device Attached                                                   

 Slot11    No Device Attached                                                   

 Slot12    No Device Attached                                                   

 CN#1      50 00 15 53 07 9A 80 00                                              

 CN#2      No Device Attached                                                   

                                                                                

cli>       

 

new cable:

EDIT: it works perfectly. Thanks again.

 

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