1830i login problem

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Last Post 17 October 2017

Marcin Kręgiel posted this 16 October 2017

I don't know the IP address of the VessRAID’s Management Port. I was trying to login by serial port, but after I press <ENTER> I only got

cli>

and that's it.

Manual says:
2. Press Enter once to launch the CLI.
3. At the Login prompt, type administrator and press Enter.
4. At the Password prompt, type password and press Enter.

Wher is "Login prompt"?

I found in manual:

Logging Back Into the CLI and CLU
To log into the CLI and CLU after a manual logout:
1. At the cli> prompt, type login followed by your user name and press Enter.
2. At the Password: prompt, type your password and press Enter.
3. At the username@cli> prompt, type menu and press Enter to open the CLU

but after that (I mean cli> login administrator <ENTER>) I got "invalid command" message.

7 Comments

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Richard Oettinger posted this 16 October 2017

Hi Marcin,

What do you get if you type "enclosure" <Enter>?

~ Richard

Marcin Kręgiel posted this 16 October 2017 - Last edited 16 October 2017

I didn't save it, but it was some report about interfaces and something looks like MAC addresses... I can go tomorrow and get any logs you need

Richard Oettinger posted this 16 October 2017

That sounds like you are not connecting to the Vess controller, the "cli>" prompt is for the backplane.

Are you using the correct PROMISE serial cable?

Marcin Kręgiel posted this 16 October 2017 - Last edited 16 October 2017

I thought I did, I made it myself:

I thought if I got cli>, that means communication is OK

Richard Oettinger posted this 16 October 2017 - Last edited 16 October 2017

Good try - but that is not the correct connections for a PROMISE serial port. 8^)

Try this:

Marcin Kręgiel posted this 16 October 2017

I think that was my first try of making cable, but I'm not sure. I will try that again and see if it helps.

Thank you.

Marcin Kręgiel posted this 17 October 2017 - Last edited 17 October 2017

Hi Marcin,

What do you get if you type "enclosure" <Enter>?

~ Richard

My old cable:

-------------------------------------------------------------------------------

Time since system powerup: 0 day 21 hours 25 minutes 51 seconds

Enclosure : SAS RAID 2U-12 Bay

Serial Number : Cx20y-123456

I/O Module ID : 1 Max I/O Module Cnt : 1

Firmware Version : 03.04.0000.00 I/O Module Role : Primary

Max HDD Slot : 12 Max Connectors : 2

Max PSU Cnt : 0 Max Fan Cnt : 0

Max Temp Sensor Cnt : 0 Max Voltage Sensor Cnt: 0

Thermal management : Enabled

Allow shutdown the system when critical temperature is reached: Yes

Current minimum fan speed : Low

Controller temperature threshold: C/32F (critical) C/32F (warning)

Expander SAS Addresses:

STP Base 50 00 15 5D 21 12 22 00

SSP 50 00 15 5D 21 12 22 3E

SMP 50 00 15 5D 21 12 22 3F

Attached SAS Addresses:

Slot1 50 00 15 5D 21 12 22 00

Slot2 50 00 15 5D 21 12 22 01

Slot3 50 00 15 5D 21 12 22 02

Slot4 50 00 15 5D 21 12 22 03

Slot5 50 00 15 5D 21 12 22 04

Slot6 50 00 15 5D 21 12 22 05

Slot7 50 00 15 5D 21 12 22 06

Slot8 50 00 15 5D 21 12 22 07

Slot9 50 00 15 5D 21 12 22 08

Slot10 No Device Attached

Slot11 No Device Attached

Slot12 No Device Attached

CN#1 50 00 15 53 07 9A 80 00

CN#2 No Device Attached

cli>

new cable:

EDIT: it works perfectly. Thanks again.

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