• Last Post 23 January 2018
Tim Sanders posted this 21 January 2018


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Venkatachalam Settu posted this 21 January 2018

Hi Tim,

Please let me know the issue you are facing on the unit.

Tim Sanders posted this 21 January 2018

I hate it! Its a cloud train wreck and for a lack of a better word... DUMB! Not to mention limited in every aspect. Not what or how I was led to believe it would operate.

it's not user friendly, not intutive, not fast, and not all as advertised. Ive had it long enough to know its not my lack of knowledge but its Apollos lack of capabilites.  I would've have been better off buying storage for my icloud versus purchasing this failed"PROMISE". I hate myself for buying it so quickly. And I was embarrassed when I offered a long time friend and computer geek to share folders and allotted him 200gbs of space. After a couple hours of trying to get validated, and verified to acess the Apollo, he then quickly replied what a waste of money, and no- I dont want to share on your Houston we have a problem, "Apollo".

Pradeep Chidambaranath posted this 23 January 2018

Hi Tim,

We are sorry for the inconvenince caused to you. Please go to https://support.promise.com to create a support ticket, so that we can call you and help you further.


Pradeep C