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Pegasus 32 Red light = dead disk

R P posted this 26 September 2023 - Last edited 26 September 2023

Hi Lars,

The simplest way is with the CLI. Open a terminal and enter promiseutil, this will start the CLI if you have the Promise Utility installed. The Promise Utility is needed for this, so if it's not installed, please install it.

For example, in the case below PD1 has been replaced with a passthru drive. The phydrv command shows the state of the drives. The CLI commands are bolded.

cliib> phydrv
===============================================================================
PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus
===============================================================================
1    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot1   OK        PassThru
2    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot2   OK        Array0 No.1
3    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot3   OK        Array0 No.2
4    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot4   OK        Array0 No.3

cliib> phydrv -a mod -s "config=unconfig" -p 1

cliib> phydrv
===============================================================================
PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus
===============================================================================
1    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot1   OK        Unconfigured
2    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot2   OK        Array0 No.1
3    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot3   OK        Array0 No.2
4    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot4   OK        Array0 No.3

cliib> spare -a add -p 1

cliib> phydrv
===============================================================================
PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus
===============================================================================
1    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot1   OK        Global Spare
2    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot2   OK        Array0 No.1
3    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot3   OK        Array0 No.2
4    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot4   OK        Array0 No.3

cliib> phydrv
===============================================================================
PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus
===============================================================================
1    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot1   Rebuildin Array0 No.0
2    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot2   OK        Array0 No.1
3    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot3   OK        Array0 No.2
4    TS2TSSD470K- SATA SSD  2.05TB    Encl1 Slot4   OK        Array0 No.3

cliib>

The steps are

1. Change PD1 from passthru to unconfigured.

2. Make PD1 a spare.

After PD1 is made a spare, the controller will start a rebuild on it. It takes a few seconds.

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Pegasus3 Clicking sound > Device Status: Great > Drive failure

R P posted this 15 September 2023

Hi S A,

The SMART data was to find which drive was failing, as it has already failed we don't need it. On the other hand, all the other drives are looking good and not showing any signs of impending doom.

This is the problem.

cliib> phydrv
===============================================================================
PdId Model        Type      Capacity  Location      OpStatus  ConfigStatus     
===============================================================================
1    TOSHIBA DT01 SATA HDD  3TB       Encl1 Slot1   OK        Array0 No.0      
2    ST3000DM001- SATA HDD  3TB       Encl1 Slot2   OK        PassThru         
3    TOSHIBA DT01 SATA HDD  3TB       Encl1 Slot3   OK        Array0 No.2      
4    TOSHIBA DT01 SATA HDD  3TB       Encl1 Slot4   OK        Array0 No.3

PD2 (second drive from the top is in passthru mode. We need to change that or we can't add it to the array.

The CLI command to remove the passthru mode is...

phydrv -a mod -s "config=unconfig" -p 2

The simplest way to start a rebuild is to make PD2 a spare.

spare -a add -p 2

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Searching: SANLink3 T1 - 178 Results Found

Pegasus 32 Red light = dead disk

Pegasus3 Clicking sound > Device Status: Great > Drive failure

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