Hi Iiee,
Kindly make sure to install the latest version of SANLink3T1 drivers to see how it works. Go to the link below to download the drivers.
https://promise.com/DownloadFile.aspx?DownloadFileUID=4780
If you still have any issues, please go to https://support.promise.com to create a support ticket and attach the system report for further investigation.
Could you please attach the complete system report for further investigation.
To generate a report, do the following:
1. Open System Information.
2. Select the information you want to export. For example, if you select System Summary, you'll be exporting every piece of information. However, if you only want to export your computer's graphic card details, you can simply select Display.
3. Click on File.
4. Click on Export.
5. Browse the location to save the file.
6. Enter a descriptive name and click Save to complete the task.
Regards
Pradeep C
