washing 2018 Mac Book Pro

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  • Last Post 08 May 2018
Darin Beaman posted this 08 May 2018

Hi I can't get the Pegasus 2 to mount on my new MBP

High Sierra 10.13.4

using thunderbolt 3 to thunderbolt 2 adapter

Downloaded latest utility and driver.

drive shows in finder, but no data.

Utility crashes after opening.

attampting to open drive by clicking on it crashes system.

Devendra Kumar posted this 08 May 2018

Hi Darin,

It looks like this issue needs to be analyzed with the help of report of the unit to find out the exact issue. Please call technical support at 408-228-1500 or reach out through support case at  https://support.promise.com.

Regards

Dev

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