VTrak M500i All drives marked STALE

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Homer Ajax posted this 4 days ago

The array was last online in Sep working fine no major problems. It was powered down gracefully through CLU.

When it was powered back up, all the logical configuration was gone and physical drives were all marked as Stale config. No events were recorded in the NVRAM or RAM to explain this.

The drives have all the array data, I have two encrlosures and can move arrays by simply moving drives. Thus I suspect I just need to clear something in the chassis. Unfortunately I followed a misleading guide and Cleared StaleConfig on one drive which simply wiped it's data.

There was only 1 logical drive with a 14 drive RAID50 and a hot spare.

I would really appreciate help or a CLI guide with instructions, this array was used to store old data that might be important in the future.

Thank you,

Homer

TECH data

===============================================================================

PdId Model Type CfgCapacity Location OpStatus ConfigStatus

===============================================================================

1 Hitachi HDS7 SATA 931.32GB Encl1 Slot1 Stale StaleConfig

2 Hitachi HDS7 SATA 931.32GB Encl1 Slot2 Stale StaleConfig

3 Hitachi HDS7 SATA 931.32GB Encl1 Slot3 Stale StaleConfig

4 Hitachi HDS7 SATA 931.32GB Encl1 Slot4 Stale StaleConfig

5 Hitachi HDS7 SATA 931.32GB Encl1 Slot5 Stale StaleConfig

6 Hitachi HDS7 SATA 931.32GB Encl1 Slot6 Stale StaleConfig

7 Hitachi HDS7 SATA 931.32GB Encl1 Slot7 Stale StaleConfig

8 Hitachi HDS7 SATA 931.32GB Encl1 Slot8 Stale StaleConfig

9 Hitachi HDS7 SATA 931.32GB Encl1 Slot9 Stale StaleConfig

10 Hitachi HDS7 SATA 931.32GB Encl1 Slot10 Stale StaleConfig

11 Hitachi HDS7 SATA 931.32GB Encl1 Slot11 Stale StaleConfig

12 Hitachi HDS7 SATA 931.32GB Encl1 Slot12 Stale StaleConfig

13 Hitachi HDS7 SATA 931.32GB Encl1 Slot13 Stale StaleConfig

14 Hitachi HDS7 SATA 931.32GB Encl1 Slot14 Stale StaleConfig

15 Hitachi HDS7 SATA 931.32GB Encl1 Slot15 OK Unconfigured

==============================================================================

LdId Alias OpStatus Capacity Stripe RAID CachePolicy SYNCed

==============================================================================

There are not any logical drives.

BootLoaderVersion : 2.02.0000.00 BootLoaderBuildDate : Mar 3, 2011

FirmwareVersion : 2.39.0000.00 FirmwareBuildDate : Mar 3, 2011

SoftwareVersion : 2.39.0000.00 SoftwareBuildDate : Mar 3, 2011

3190 Ctrl 1 Info Sep 20, 2024 21:00:34 The system is started

3191 Fan 1 Enc 1 Minor Sep 20, 2024 21:00:50 PSU fan is malfunctioning

3192 Port 1 Ctrl 1 Info Sep 20, 2024 21:01:25 Host interface link is up

3193 Port 2 Ctrl 1 Info Sep 20, 2024 21:01:26 Host interface link is up

3194 Ctrl 1 Info Nov 1, 2024 16:31:28 The system is started

3195 Port 1 Ctrl 1 Info Nov 1, 2024 16:32:50 Host interface link is up

1 Comments

Admin

R P posted this yesterday

Hi Homer,

Under normal conditions a lost arral/LD can simply be recreated. This requires that the array and LD details be known.

In this case we know only that there is a RAID50 on a 14-drive array with 1 hot spare. But the post details make this questionable.

Unfortunately I followed a misleading guide and Cleared StaleConfig on one drive which simply wiped it's data.

There is one drive unconfigured, which is what you get when a staleconfig is removed. So that would seem to indicate that PD15 was an array member and that it was a 15-drive array with no spare, which was a common configuration.

Can you clafify which drive you removed staleconfig status from?

VTrak M500i All drives marked STALE

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