Vtrak E630f controller card

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  • Last Post 07 July 2020
Paul Chernoff posted this 29 June 2020

One of the controller cards on my E630f stopped working after a major power failure to our building. The lights go one but when I access the Vtrak the controller card shows as missing.

To be sure I have reseated the controller card and I've swapped positions with the other controller card. The working controller card will work in either position and the non-working one fails to work in both positions.

Where can I buy another controller card?

Ranjith kumar posted this 07 July 2020

Hi Paul,

Please contact our sales team sales@promise.com, they may help you on this.

Regards,

Promise Team

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