I have a dual controller Vess R2600i. I found the clock had jumped back to Jan 17, 2016.
I set the clock to the current time, and have synced it with NTP. The clock currently is jumping back in forth between the current time and Jan 17, 2016. Some log entries have the current time, some have Jan 17, 2016 06:45:38.
Hi Karl,
Thank you for choosing Promise Technologies, Inc. for your storage needs. It looks like this issue needs to be analyzed with the help of subsystem report of the unit to find out the problem. Please open a case at http://support.promise.com or call us at (408) 228-1500 to troubleshoot the issue.
Please follow the steps to save the service report.
1. Login to the Webpam,Click Save Service Report in the Header (very top of the web interface, next to the Help link). Information for the report is gathered and compiled. This action takes up to a few minutes, depending on the size of your RAID system
2. Click the Save File option, then click the Save button. The report saves to your Host PC as a compressed HTML file.
Thank you.
