v57 Firmware, pegasus2 r6

  • 166 Views
  • Last Post 18 May 2016
Errol Sandler posted this 15 May 2016

Updated today, then went back to earlier version 56.  I started getting drive command time out (on 2 different drives on 2 separate occasions) then system would hang even after utilility reported it reset the drive.

Order By: Standard | Latest | Votes
Errol Sandler posted this 18 May 2016

Turns out that this is NOT related to the firmware update.  It has occurred mow in the previous version.  I have another hypothesis, it is in the experiment stage now.  The unit is attached to a mac pro 6.1, running the very latest OS X (it occurred on the one back version as well).  

Joe Engledow posted this 18 May 2016

Command Timeouts followed by Disk Resets means a failing drive. If it happens six times in a row the drive should be marked offline/dead. Please contact Technical Support at 408-228-1500 and we will help you get the case started on eSupport (http://support.promise.com)

Close