I have recently bought an Apollo 2TB to use as virtual cloud and specifically to store my photo library. I have managed to move a copy of my Photo library across to the Files section of the Apollo disk using the Promises app/utility. I can see that they are then when looking from within the Apollo Utility. However, I cannot use the Photo App from within the utility and cannot point my mac's Photo App to the files; the file structure appears blank when I look for them from within my Mac's Finder.
There are some messages here that appear to allude to similar issues, not quite the same, and your solution is to contact support- but support requires some very peculiar information and I can't see my device listed.
What next?