USB file transfer bugs

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  • Last Post 25 June 2018
John Clark posted this 24 June 2018

Hello,

>>the USB function has some bugs.  Please wait for next software release (possible in May) to fix USB file transfer issues.

Have these bugs been fixed yet? I have wasted many days trying to get data into my Apollo Cloud but in every case, wireless or USB, the file transfer has failed without any understandable errors. 

Recently, I had a three week overseas trip and left the Apollo to back up some 2TB files wirelessly. It failed at 2% without any error.

I noticed that a new version has been released. Does this have any improved USB functionality? That's to say, will this work now?

I've had my Apollo for 3 months now and not been able to complete one successful transfer.

 

 

 

 

 

Raghuraman Kannan posted this 25 June 2018

Hi John,

Please update the Utility and let us know if it works. 

If not, We would also recommend you to register yourself as an user @ https://support.promise.com and open a case with th so that we can help you further.

Thanks ! 

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