Uninstall of promise utility on mac because it is causing automatic restarts

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  • Last Post 13 August 2020
Helen Bond posted this 12 August 2020

I have spent days with mac support and they narrowed my problem down to the Promise Utility.  They told me I need to get your uninstall instructions.  Where can I find the steps I need to take to uninstall your software.  I am using MAC OS Catalina 10.15.6

Thanks for the help.

Ranjith kumar posted this 13 August 2020

Hi Helen,

Kindly go to application in your Finder, select Promise utility, then click move to Trash to delete or uninstall it.

If you want to install the Promise utility, use below link:
https://www.promise.com/DownloadFile.aspx?DownloadFileUID=6420

Regards,

Promise Team

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