I have a Pegasus R6 and there is a flashing blue light above the thunderbolt lights but below the power button. It's like 2 arrows creating an infinity loop. What does it mean?
Unidentified Blue Light Flashing
- 103 Views
- Last Post 16 January 2018
Tim de la Torre
posted this
15 January 2018
Devendra Kumar
posted this
15 January 2018
Hi Tim,
It looks like this issue needs to be analyzed with the help of subsystem report of the unit to find out the exact issue. Please call technical support at 408-228-1500 or reach out through support case at https://support.promise.com.
Thanks
Richard Oettinger
posted this
15 January 2018
Hey Tim,
dont think i've ever seen that. can you post a pic of it?
Tim de la Torre
posted this
15 January 2018
https://drive.google.com/open?id=1LqKiQYi7Ku-Ryjl0f3mVXW0DRStU9Kg9
There is a link to a photo of the flashing light
Richard Oettinger
posted this
15 January 2018
Well, that is odd. Not seen that in 6 years and it is not in the manual.
What happens if:
- you cycle the power
- have a TB cable plugged in and connected to your mac
- push the power button to shut it down
Tim de la Torre
posted this
15 January 2018
I currently have it performing media patrol. Probably will take another 16 hours.
I did power it off & on last night and the light didn’t go away. First time I’ve seen this. Everything looks good in the promise utility.
One thing that is interesting with my unit is that when I push the power button, The fan start running and ask like it’s going to turn off but then you can hear everything power down after about 15 seconds. It only actually powers on my drives if I hold the power button down for at least 10 seconds
subsystem report here:
https://drive.google.com/file/d/1UoS_T6-4YazK2y1y7ohExiZYxMpnH4Xd/view?usp=sharing
Tim de la Torre
posted this
16 January 2018
Update. It finished media patrol with no problems. I moved it to a different computer and that flashing light went away. I'm still just really curious what that flashing light means as I can't find examples of it anywhere in the manual or anywhere else on line!
