I have two Pegaus R2's. They both have a blinking power light that seems to oscilate between red and orange. The drive lights - top is red and bottom is orange. But on my Mac Finder, I can access all contents of the drive.
When I go into the utility, it says under the RAID configuration that it can not be changed unless there are two hard drives installed. I have two drives installed.
Any thoughts? The options to rebuild the RAID array are all greyed out.
I am using Mac OS Mojave.
I have created a ticket.
This does not work. The menus are greyed out and the lock symbol on the left is unlocked. Please advise as to how I can get you a subsystem report.
Hi Ryan,
Steps to save the subsystem report:
- Open promise utility
- Click subsystem information icon on the top of the Promise Utility window
- Click the lock symbol on the left bottom corner of the screen to unlock the utility
- Click on save service report button to save the subsystem report
Kindly visit support.promise.com to create a web support case where you can attach
the report for further assistance.
Regards,
Ranjith
The options to generate a subsystem report are all greyed out.
