SmartStor NS6700 - Boot Error

Zairil Soffian Abd Rani posted this 16 June 2017

Hi all,

Our office have an poer outage last night and when i turn on my NAS, i received Boot Error massage.

Is there anyone ever encounter this issue? Any suggestion to solved this are very much appreciated.

4 Comments

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Pradeep Chidambaranath posted this 16 June 2017

Hi Zairil,

Could you please go to https://support.promise.com to register the product and create a new support ticket for further investigation.

Regards

Pradeep C

Zairil Soffian Abd Rani posted this 16 June 2017

HI Pradeep,

Thank you for your reply. I already contact support and the said, there's nothing i or they can do to help and also they suggested to buy new one.

Regards,

Zairil

Pradeep Chidambaranath posted this 16 June 2017

Hi Zairil,

I'm so sorry to hear that.

Zairil Soffian Abd Rani posted this 16 June 2017

So, is there any solution for this??