SANLink2 10G Base-T - Big Sur - Intel Mac Compatibility?

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  • Last Post 16 February 2022
Farish Media posted this 06 April 2021

Any update?

At one point, Promise support (Ranjith Kumar) posted that drivers had been released for SanLink2 10G Base-T running Big Sur on Intel hardware.

He posted this link: https://www.promise.com/DownloadFile.aspx?DownloadFileUID=6603 

The PDF instructions in that link show that it is for SANLink3 on M1 Mac. The version is listed as 3.0.5

Is there a driver for Big Sur on Intel?

 

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JESSE HARLIN posted this 16 February 2022

Hello Edwin - I was able to nearly get this working on Big Sur 11.6. I had it running, but it mysteriously is not working in clamshell mode when I attach it to my hinge dock.

 

I am curious if the fact the hinge dock extending the thunderbolt cable length could be an issue. 
NGL its been troublesome. Not 'just works'. I had to manually start the service with this command:

sudo kextload -b com.promise.driver.SANLink2-10GE

Edwin Rodriguez posted this 29 December 2021

Hi RP 

I have a MAC Pro 2013 Running Big Sur 11.6.1 I would like to be able to use the SanLink 2 10Gbe

I havent purchased it yet theres only one left on EBay for $235.00.  Before I purchase it I just want to confirm 

that if I use the dirver you recomended SR 3.0.8, Driver version 1.8.2-2. will it work.

From your conversation with Farish it was not clear at the end if Farish was able to get it to work on his worksttions 

Hi Farish 

Where you able to get it to work ?

Thanks in advance for all your help on this matter.

 

Farish Media posted this 28 April 2021

Okay, I see what you mean.

I was under the impression that a new driver was needed, not just the new install procedure.

Thanks for clearing that up. 

R P posted this 28 April 2021

Hi Farish,

The latest driver for the SanLink 2 10Gbe is SR 3.0.8, Driver version 1.8.2-2.

You can find the Sanlink 2 drivers in the Legacy section of the downloads page.

Here is the downloads page...

https://www.promise.com/us/Support/DownloadCenter

Here is the driver.

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=6303

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Farish Media posted this 28 April 2021

Hi Farish,

If you go the "SANLink 3 F2" downloads page, the current version shown is 3.0.10, but when downloaded, the version is 3.0.5-2.

I'm confused, I thought you needed drivers for the Sanlink 2 10Gbe.

But the driver you show is Service Release 3.0.10 (SR3.0.10), driver version 3.0.5-2. The service release is different from the driver version and the service relerease number does not track the driver version number.

Correct, I need (Mac Intel) drivers for SANLink 2 10Gbe.

In the SANLink 2 10Gbe download center, there are only old drivers available (SR 3.0.8 / Driver Version 1.8.2).

Which driver / service release should I be using?

Where can I find it in the Download Center?

 

Luc Charbonneau posted this 22 April 2021

Hi Luc,

I just checked and had no issues with the Sanling 2 10Gbe on Intel Big Sur

I did not have a 10Gbe switch at that location, but the driver loads and the Sanlink 2 10Gbe works.

Do this test. Download Blackmagic Disk Speed Test and run it on a NAS for about 5 minutes.

1. Is the speed high and stable?

2. Are you getting disconnected?

 

R P posted this 16 April 2021

Hi Luc,

I just checked and had no issues with the Sanling 2 10Gbe on Intel Big Sur.

I did not have a 10Gbe switch at that location, but the driver loads and the Sanlink 2 10Gbe works.

Luc Charbonneau posted this 16 April 2021

Hey y'all,

We confirm that Sanlink210G Base-T is not working on Big Sur on our intel machines. We rolled back to Mojave cause Catalina is messing with SMB and is quite unstable to keep media share connected.

We wanted to have Big Sur on all our Mac Pro 2013 computers to match the new Mac Silicon we bought.  All Mac Pros are connected to a Media Server via Sanlink210G Base-T.  So we are stuck!

Now we are looking for trade/sell all Promise units to have something actually working without compromise.

R P posted this 15 April 2021

Hi Farish,

If you go the "SANLink 3 F2" downloads page, the current version shown is 3.0.10, but when downloaded, the version is 3.0.5-2.

I'm confused, I thought you needed drivers for the Sanlink 2 10Gbe.

But the driver you show is Service Release 3.0.10 (SR3.0.10), driver version 3.0.5-2. The service release is different from the driver version and the service relerease number does not track the driver version number.

Farish Media posted this 12 April 2021

Not yet, I have been looking for some confirmation that it works correctly and I didn't want to mess up our production machines.

I will try attaching my SANLink2 to a iMac running Big Sur now that I know it's a possibility.

Can you link to which driver I should use specifically? Again, the Downloads page is not consistent.

If you go the "SANLink 3 F2" downloads page, the current version shown is 3.0.10, but when downloaded, the version is 3.0.5-2.

Same thing?

 

R P posted this 08 April 2021

Hi Farish,

Apologies, there has been some confusion here. Primarily both the Sanlink Fibre and the Sanlink Ethernet are referred to as Sanlink. And of course most posters for the last 6 months have been asking for the M1 drivers.

The only new drivers released have been for the M1 Pegasus and the M1 Sanlink fibre. At this time there are no M1 drivers for Sanlink 10Gbe.

To the best of my knowledge (I have not tested) the latest Sanlink 10Gbe driver should work on Intel Big Sur if you follow the M1 PDF instructions to allow 3rd party drivers. You will get the warning about legacy driver support, but it should work.

Have you tried the latest driver on Big Sur?

Farish Media posted this 07 April 2021

I'm not confused by drivers supporting multiple platforms, I'm confused by how Promise is distributing this driver.

If you go to the Promise Dowload Center, choose SANLink2, and choose the 10G Base T model, the latest driver listed is from 2019 (SR3.0.8  - which actually dowloads a driver labeled 1.8.2).

If you search the forums, you may find the link I posted above.

But if you download that link, the title of the PDF accompanying the drivers says "SANLink3 F2 Driver on M1 Mac Installation Guide".

There is no mention of support for other SANLink products being supported by this driver, and no driver installation instructions for other SANLink products.

It's all very confusing.

So, to be clear "F_MacDrv_V3.0.5-2" will work with SANLink 2 devices on Big Sur / Intel?

Should I follow the SANLink 3 installation instructions that accompany it?

R P posted this 06 April 2021

Hi Farish,

The M1 drivers support both M1 and Intel processors. It's just like many years ago when Apple changed from PowerPC to Intel, drivers of that era supported both PowerPC and Intel.

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