Promise Pegasus report dead after power failure- Resolved eroor

Abdurrab shahbaz posted this 04 July 2020 - Last edited 06 July 2020

phydrv -a online -p 1
phydrv -a online -p 2
phydrv -a online -p 3
phydrv -a online -p 4
exit

phydrv -a online -p 5
phydrv -a online -p 6

VAfter you force the drive online, reboot the unit and you will have access to the data

2 Comments

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Ranjith kumar posted this 07 July 2020

Hi Abdurrab,

We need to verify the drive dead sequence order to make forceonline, so kindly generate the subsystem report using Promise utility

and create a web support case at support.promise.com where you can attach the report.

Thank you,

Regards,

Promise Team

tom mchris posted this 5 weeks ago

First, I removed the dead drive and swapped it out with a new 2 TB unit. Then, I turned on the RAID and set it to rebuild the new drive.