Red light pegasus R2 8

  • Last Post 28 February 2022
Chris Close posted this 26 February 2022

Since backing up my Pegasus drives (using an older Sonnet enclosure and Chronosync software) the red warning light has appeared on Drive 8 and the stand by is orange.

Is this an imminent drive failure or should I be running some other tests first.




Gautham Sakthi posted this 28 February 2022

Hello Chris,

Please register yourself at and register a case along with the subsystem report of the unit so we can check and let you know.

Steps to save the subsystem report :
1) Open Promise Utility.
2) Click subsystem information icon on the top of the window.
3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.
4) Click on save service report button to save the subsystem report